How it works
1 Select your location
Let us know your departure date and terminal so we can show you the best product selection available.
2 Browse & reserve
From beauty and accessories to food and liquor, reserve items online from 24 hours before your flight, up to 30 days in advance.
3 Collect & pay in-store
Once you’ve arrived at the airport head to our in-store collection point where your order will be waiting for you.
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FAQs
When do I pay for the items?
Payment takes place in store when picking up your order.
Online payment is required. You will be redirected to the payment website when you place an order.
Online payment is required. You will be redirected to the payment website when you place an order.
What forms of payment do you accept in store?
There are many ways to pay! We accept card payment by Visa, Mastercard, American Express & all major UK debit cards. In addition, we accept local cash, selected foreign currency, AliPay and WeChat.
What happens if my travel plans change?
We will keep your reservation prepared and ready for collection until the store closes on your departure date. If you move to a later flight that day, your items will still be available for collection. We understand travel plans can often change and so you are under no obligation to collect your order.
How long before I travel can I place my order?
You can place your order between 30 days and 24 hours before your departure.
Your order will be ready for pick-up 2 hours before your flight departure.
Your order will be ready for pick-up 2 hours before your flight departure.